This Privacy Policy explains how One Ride collects, uses and protects your personal data
when you use our car rental services. Data processing is carried out in accordance with
Regulation (EU) 2016/679 on data protection (GDPR).
1. Data Controller
The controller responsible for processing your personal data is:
One Ride
Phone: +40 754 312 802
Email: contact@oneride.ro
Website: https://www.oneride.ro
2. What personal data we collect
We collect only the information necessary to provide our services:
- Full name
- Email address
- Phone number
- Declared address
- Driving licence details
- Billing information
- Information required for the rental contract
- Data submitted via website forms
- IP address and technical data
3. Purposes of processing
Data is processed for the following purposes:
- Creating and managing bookings
- Drafting rental agreements
- Issuing invoices and fiscal documents
- Customer communication (confirmations, additional information)
- Providing 24/7 technical support
- Compliance with legal obligations
- Security and fraud prevention
4. Legal grounds
Processing is based on:
- Contract execution (Art. 6 b GDPR)
- Legal obligation (Art. 6 c GDPR)
- Consent (for certain types of communication)
- Legitimate interest (security, fraud prevention)
5. Data retention period
Data is retained only as long as necessary for its intended purpose:
- Contract and fiscal data: up to 10 years
- Electronic communications: 1 year
- Unconfirmed bookings: 30 days
6. Who has access to the data
Data may be shared only with:
- Insurance partners
- Payment processors (e.g., MyPOS)
- IT providers responsible for hosting and maintaining the website
- Authorities, when required by law
We do not sell or transfer personal data to third parties for commercial purposes.
7. Data security
We use appropriate technical and organisational measures to protect personal data:
- Encrypted HTTPS connection
- Firewall and antivirus protection
- Restricted data access based on authorised roles
- Regular database backups
8. Your rights
Under GDPR, you have the following rights:
- Right of access
- Right to rectification
- Right to erasure
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to lodge a complaint with ANSPDCP
9. Cookies and similar technologies
The website may use cookies for functionality, analytics and security.
For full details, please refer to the dedicated Cookie Policy page.
10. Contact
For any request related to personal data protection, you can contact us at:
contact@oneride.ro
Updates
This policy may be updated periodically. Any changes will be posted on this page.
